Goodbye Malcolm
30th October 2008 in Company
October saw Malcolm Fletcher, our lead driver retire after 9 years of loyal service. He has been a good friend to staff and customers alike and will be greatly missed. We wish him well in his retirement.
Latest News
Customer Satisfaction
27th October 2008 in Company
The Advance Group sent out questionnaires to customers asking their opinion on many things, including level of service, pricing, staff, value for money and delivery of promise. We know have the results of this feedback:
- 87% of replies found the Advance Group to be grade 4 or 5 (5 being excellent).
- No replies gave Advance level 1 (very bad).
We are using all the information gathered to continue to improve all aspects of our service to all our customers.
NVQs for Advance staff
14th October 2008 in Company
Paul Newbold and Gaz Hodson received their NVQs as part of the ongoing commitment in staff training throughout the Advance Group.